Contact Us

If the session is online, please ensure your device is fully charged or plugged in. If the session is in person I will contact you to provide address. I will send a welcome email with some information and links. You will receive an automated confirmation text and email 48 hours before the session, please make sure you reconfirm. You will receive a reminder 24 hours before, no action needed. If you need to cancel or rearrange, please let me know as soon as possible. Payment must be made at time of booking. If you don't have Paypal to pay on Calendly when booking, please contact me to make bank transfer. 

Cancellations up to 48 hours before the session - 100% refunded. Cancellations with 48-12 hours of the session - 50% refund. There is no refund for cancelling within 12 hours of the session or not attending without prior notice. This is due to the prep work & time commitment already invested & the limited likelihood of filling the session slot at short notice. 

Sessions are confidential unless there is risk of harm to you or others or to report a crime. I have done Safeguarding training & will do referrals to Children's or Adults Services if needed. I will discuss this with you before any action is taken to assess what is or isn't appropriate support for you. 

If you are in mental health crisis please engage with your GP & local crisis &/or mental health team.